6 Signs You’ve Hired a Passionate and Professional General Contractor in the Queens, NY Area
When you need to hire a general contractor for your project in the Queens, NY area, you want to make sure you find someone who is professional and passionate about their work. These qualities help ensure that the work will be high quality and done correctly. Here are some signs you can watch for to ensure you are hiring a reputable contractor who cares about their work.
They Are Respectful
Much of professionalism comes down to respect. Does the contractor speak to you respectfully? Do they demonstrate excellent customer service skills? Both of these facets are integral. You’ll likely be working with a team of crew members, and you can tell a lot by how the boss treats the employees. If the contractor values respect, they will treat the crew with respect, which will carry over into how you are treated and the work they do. No one wants to deal with the headache of trying to communicate with someone who does not show respect.
They Provide Written Documentation
When they’re willing to put something in writing, they will be ready to stand behind what they’ve committed to you. Written documentation may be a contract that clearly outlines the work expectations. It could also be an estimate that shows how much the project will cost.
They Demonstrate Integrity
Perhaps the most important quality is integrity. You want to work with a trustworthy general contractor. You don’t want someone who will cut corners to save money or time but rather will use high-quality materials and put time and effort into doing the job right. They’ll be willing to accept the fault if they’ve made a mistake, make it right with you, and you can feel good about having them do work in your business.
They Are Excellent Communicators
Situations where you cannot get a hold of someone working for you are frustrating. Professionals must be excellent and timely communicators–within reason, of course. You should be able to receive a response within a specified time, at least acknowledging they’ve received your message.
A reputable contractor will be clear about expectations, including appointment times and a general project timeline. Granted, there are sometimes unforeseen circumstances that they can’t control–the important thing is that they communicate with you no matter the circumstances.
They Have Outstanding Online Reviews
Reviews can be a great resource to find out what previous customers think about the contractor's work. Simply do a Google search for the business, and you will be able to see customer reviews. You can often find customer reviews on Yelp, Houzz, and Angi.
They Share Current References & Case Studies
A reputable contractor will be happy to share current references with you so you can speak with previous customers about their experiences. Be sure to ask this person if the contractor was a good communicator, if they would hire them again, and if they were happy with the work completed. They will be a great resource of information.
Many contractors also have a portfolio of work, either a physical copy and/or a digital version. You can also check their website for detailed case studies that walk you through their process and what you can expect when working with them.